Welcome to Rockrooster Brand, where we offer a range of high-quality footwear designed to meet the needs of discerning retailers. Our wholesale policy is designed to ensure a seamless and mutually beneficial partnership. Please review the following key points to understand our wholesale procedures:
1. Minimum Order Value
The minimum order quantity for Rockrooster Brand footwear is 102 pairs. This requirement ensures that our partners can benefit from economies of scale while maintaining the exclusivity and quality of our products.
2. How to Place an Order
To place an order, please contact our dedicated wholesale team. Our team is available to assist you with product inquiries, order placement, and any other support you may need. Kindly provide detailed information about your order, including product styles, sizes, and quantities.
3. MSRP
Rockrooster Brand sets a Manufacturer's Suggested Retail Price (MSRP) for all our products to ensure consistent pricing and brand value in the market. Retailers are encouraged to adhere to the MSRP to maintain the premium positioning of our brand. The MSRP for each product is clearly indicated in our product catalog and on our website.
4. Wholesale Pricing
Wholesale pricing is available exclusively to authorized retailers and is based on the minimum order quantity. Our wholesale prices are competitive and designed to provide you with attractive margins. Specific wholesale pricing will be provided upon request and after verifying your eligibility as a wholesale partner.
5. Returns Policy
We are committed to ensuring that our products meet the highest standards of quality. In the unlikely event that you receive merchandise with a manufacturing defect or quality issue, we offer a refund or replacement. Please contact our customer service team within 14 days of receiving the goods to initiate the return process. The following conditions apply:
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Products must be returned in their original packaging and in the same condition as received.
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A proof of purchase (invoice or order confirmation) must be provided.
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Returns will be processed upon receipt and inspection of the goods.
6. Payments
Our payment terms are as follows:
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Deposit: A deposit of 30% of the total order value is required to secure your order.
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Final Payment: The remaining 70% of the payment is due upon receipt of the shipping documents (Bill of Lading or Airway Bill). We accept payments via bank transfer, credit card, and other secure payment methods.
7. Shipping
Rockrooster Brand offers a range of shipping options to ensure timely delivery of your order. Shipping costs will vary based on the destination and the size of the order. We will provide a detailed shipping quote upon request. Our standard shipping terms are FOB (Free on Board), meaning the risk of loss and damage to the goods passes to the buyer once the goods have been loaded onto the shipping vessel or carrier.
For more information or to discuss any aspect of our wholesale policy, please do not hesitate to contact our team via WhatsApp at +[Your WhatsApp Number]. We look forward to building a successful partnership with you.
Thank you for choosing Rockrooster Brand.
Last Updated: 2019/12/06